Privacy Policy

 

Effective Date: 08/18/2025

Last Updated: 08/18/2025

 

1. Introduction

 

A&K House Cleaning ("we," "our," or "us") values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website https://www.cleaning-wa.com

, communicate with us via email, phone, or SMS, or use any of our services.

 

By using our services or submitting your information through our website or other channels, you consent to this Privacy Policy.

 

 

2. Information We Collect

 

We may collect the following types of personal information:

 

Name

 

Email address

 

Phone number (including mobile number)

 

Address

 

Service preferences and notes

 

Communications (including text/SMS messages)

 

Other information you provide voluntarily

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3. How We Use Your Information

 

We use your information to:

 

Provide house cleaning services

 

Respond to your inquiries and requests

 

Schedule appointments and send service updates

 

Communicate via SMS or email

 

Improve our services and customer experience

 

Send promotional messages with your consent

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4. SMS/MMS Communications

 

By providing your phone number and opting in through our online forms or direct communication, you consent to receive SMS/MMS messages from us for:

 

Appointment confirmations

 

Reminders

 

Service updates

 

Customer service follow-up

 

Promotional content (only with your explicit consent)

 

Message and data rates may apply. You may opt out of text messaging at any time by replying “STOP” to any message.

 

5. Sharing of Information

 

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

 

6. Data Security

 

We implement industry-standard security measures to protect your data from unauthorized access or disclosure.

 

7. Your Rights and Choices

 

You may:

 

Request to review or update your information

 

Opt-out of promotional emails or text messages

 

Request deletion of your data by contacting us

 

8. Contact Us

 

If you have any questions or concerns about this Privacy Policy, please contact us:

 

A&K House Cleaning

📧 Email: info@cleaning-wa.com

📞 Phone: (206) 359-1048

🌐 Website: https://www.cleaning-wa.com